Check in: 2:00 PM Check out: 12:00 PM
The hotel is disability accessible with ramp access to the lobby, wheelchair friendly facilities, and easy access to the Singapore River and Robertson Quay. Disability accessible guest rooms are available upon request.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Currency Fluctuations Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to early departures made within 48 hours of arrival. During certain periods, early departure cannot be accommodated and the full amount of the stay will be charged. Please contact the hotel directly for further information.
Early Arrival Policy
Early check-in prior to 2pm cannot be guaranteed; however, requests will be considered based upon availability. If you require check-in before 2pm, please reserve the previous night and advise the hotel of your expected arrival date and time.
Extra Bedding Policy
Rollaway beds are available in Deluxe twin rooms for a nightly fee.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly during business hours, Monday through Friday.
For security purposes, a valid passport is required at check-in.
Late Checkout Policy
Late checkouts after 12pm are subject to an additional charge. A late checkout after 6pm is subject to an additional charge of 100% of the daily room rate.
Parties are not allowed in the guest rooms. To plan a function, please contact the Catering Sales department.
A maximum of two adults and one baby cot are allowed in most rooms. Only Deluxe twin rooms can accommodate a maximum of three adults.
Pets are not allowed. Service dogs are only allowed on the outdoor terrace of Four Points Eatery.
A valid MasterCard or Visa credit card can be used to guarantee an online reservation. A deposit, based on the full reservation amount, must be paid by cash or credit card at check-in. For guests paying by debit card, the full reservation amount plus 100 SGD per day for incidentals will be charged at check-in. Unused funds will be refunded to the card at checkout. All outstanding charges are payable by cash or credit card at checkout.
The hotel offers both smoking and non-smoking floors. Room requests are subject to availability and hotel confirmation. A SGD400 cleaning fee will be charged to any guest who violates the smoking policy.